Good to Know
FAQ.
Everything you need to know before you shop.
Is the hair reusable?
Yes! With proper care, our hair can be reused multiple times.
Can I dye or bleach the hair?
Yes. Our virgin hair can be colored and customized by a professional stylist.
How many bundles do I need?
12"–18": 2–3 bundles. 20"–26": 3–4 bundles. 28"+: 4 bundles recommended.
Do you offer refunds?
Due to hygiene reasons, all sales are final.
How long does shipping take?
Processing takes 2–3 business days. Shipping times vary based on location.
Shipping Policy
How your order arrives.
Please allow 2–3 business days for order processing before shipment. U.S. Orders: 3–5 business days. International Orders: 5–7 business days.
Return Policy
Our promise to you.
Due to the nature of our products and for hygiene purposes, all sales are final. Contact support@sucrebeauty.com within 48 hours if your order arrives wrong or damaged.